FAQ’S

What is Health Clocks?

We are an authorized, licensed, and legitimate online medical store that provides medications at reasonable and pocket-friendly rates. We ensure not to compromise the quality of drugs. We offer you complete access to new updates on the medicines and keep reviewing the information on our website regarding the medicines.

What type of medications do you serve? 

We have a vast variety of medicines with almost every drug form and strength. We primarily deal in pain relievers, muscle relaxants, opioids (narcotics), impotence agents, anorexiants (for weight loss), and CNS stimulants.

What payment modes does your store accept?

We accept various digital payments that are safe and easy to use. We ensure to offer you a secure payment gateway. We offer payment options such as credit cards, debit cards, PayPal, and even direct bank transfers.

What to do if I got a faulty delivery or the product is different from what I ordered? 

Although we try not to make such mistakes, kindly inform our Customer support team right away. If you see the faulty parcel while the delivery person is there, notify the delivery person or ask him to return the product. You may also claim a refund for any faulty or expired product.

Do you provide a tracking ID with delivery details?

Yes, we offer you a tracking ID to keep an eye on the delivery status of your medicine. After you place an order and make the payment on the website, we offer you complete details of the product's arrival with an accessible tracking ID that you can use to stay updated about the delivery of the medicine you have ordered.

How can I track my order? 

You can track your order details with the tracking ID we provide while detailing the time and date of delivery. You can track the order's status and stay updated.

Are there any hidden or extra charges?

No, there are no extra or hidden rates with the regular delivery of the products. However, if you are opting for an emergency delivery, the costs may be updated. We mention the different prices in the billing list, so you do not need to worry about hidden charges.